
B’s Custom Creamery:
Your Questions Answered
How is the ice cream shipped to ensure it doesn’t melt?
We guarantee your ice cream will arrive perfectly frozen! We ship all orders in our custom, heavily insulated containers packed with ample dry ice. Please handle the dry ice with care; it will evaporate during transit.
How long does shipping usually take?
Orders are typically processed and shipped within 1-2 business days. Depending on your location, shipping takes between 1–3 days from the ship date. You will receive a tracking number once your order ships.
What is the shelf life of your ice cream?
For the best quality and flavor, we recommend enjoying our ice cream within 2–3 months of receiving it. Always store it in the back of your freezer where the temperature is most consistent.
Do you offer vegan or dairy-free options?
While we specialize in traditional, dairy-based ice cream, we are constantly experimenting with new flavor bases! Check our main product page for our latest dairy-free offerings and seasonal specialties.
Can I place a large order for an event?
Absolutely! We love being part of your celebrations. Please contact our support team directly with the quantity and flavors you are interested in, and we’ll create a custom quote for you.
Where can I find the ingredients and allergen information?
Detailed ingredients and allergen information are listed directly on the product page for each specific flavor variant. We take allergies seriously, but please note our facility handles common allergens including dairy, nuts, wheat, and soy.
